Terms of Service

Last update: 10 August 2021

Congratulations, you’ve probably reached the most tedious section of our website… or maybe not! Knowing your rights and obligations before or after registering with Idaratech as a client, or while browsing our website, or even when you’re interested in what we offer, is very important. Please continue reading.

Your use of all services provided by Idaratech on www.idaratech.sa (referred to as "the services") is subject to these terms of service. To use and activate the services, you must agree to comply with these terms ("the agreement") made with Idaratech LLC. If you do not agree to all the terms in this agreement, you are not entitled to use the services.

If you decide to take advantage of our HR consulting services, a separate agreement will be made with Idaratech governing the relationship between you and the company, which will override and take precedence over these terms, and may or may not include software services.

Idaratech's Privacy Policy (available here) is incorporated into this agreement by reference.
This agreement applies to your use of the services by any means of access, whether through a web browser, smartphone, tablet, or any other mobile device.

If you register for the service on behalf of a client, you acknowledge that you have the authority to represent the entity and accept these terms on its behalf, and that any reference to "you" in this agreement refers to that entity and all its employees, consultants, and agents. You are responsible for all activities conducted on the services via your account.

1. Use of the Services

Idaratech owns and operates the website and the associated platform. The documents, information, and content available, including any information presented to you during a demo ("demo"), are collectively referred to as "the content". The content is protected under global copyright laws. Idaratech grants you a limited, revocable license to access and use the content, and to copy portions of it for review purposes only.

2. Duration of the Agreement and Termination

This agreement remains valid until all your active subscriptions under it expire or are terminated by you or Idaratech ("the term"). If you use the services during a free trial and do not purchase a subscription before the trial period ends, this agreement will terminate at the end of the trial period. Paid subscriptions begin on the payment date (if paid by credit card) or the date of the invoice sent to you (if manually invoiced) and continue for the period you selected upon registration ("the initial term"). The subscription will automatically renew thereafter ("auto-renewal").

You have the right to cancel your subscription at any time, but no refunds will be given for any payments already made. Cancellations must be made exclusively by sending an email to: admin@IdaraTech.me.

Idaratech reserves the right to terminate this agreement at any time in the event of a material breach by you, if not rectified within 30 days of being notified via email. In case of non-payment (including when credit card charges fail), Idaratech may suspend your access to the services immediately and terminate the agreement if not rectified within 30 days of notice.

Idaratech may also reduce, suspend, or terminate your access to the services without liability, after giving you 30 days' notice, if:

  • You do not agree to significant modifications to this agreement, or

  • You have not logged in or used the services for 180 days or more for paid accounts, or 15 days or more for trial accounts.

In all cases of termination, you are responsible for downloading your data during the notice period to avoid losing it, particularly in cases of non-payment.

3. Fees and Taxes

Depending on your preferred payment method, Idaratech will either charge subscription fees to your credit card or send electronic invoices to your registered email. Amounts due must be paid within 15 business days of the invoice date.

If you subscribe to a service plan with a limited number of active users, Idaratech will review any usage overages upon renewal and may automatically upgrade your plan and charge prorated fees for the previous period.

Idaratech may, with at least 90 days’ notice (or a longer period if required by law), modify subscription prices or introduce new fees. The adjusted prices will apply to any subsequent renewal periods. If you do not agree with the adjustments, you must cancel your subscription before the renewal period begins.

All quoted fees do not include taxes, and applicable taxes (such as VAT) will be added according to local laws.

4. Technical Support

Idaratech provides technical support via phone and email 24/7. Authorized employees of your company can request support, and support requests will be categorized based on severity levels (from level 1, most critical, to level 4, least critical). Each level has a specified response and resolution time.

5. Intellectual Property Rights

Idaratech retains all intellectual property rights to the services and has the right to collect and use performance and transaction data for business purposes and service improvement, provided that your identity or confidential information is not disclosed.

6. Modification of Services or Agreement

Idaratech may modify, add, or remove features from the services temporarily or permanently. This agreement may also be modified with notice to you, and your acceptance of significant changes will be required. Continuing to use the services after such modifications constitutes binding acceptance.

7. Payroll Services

Idaratech offers payroll automation and wage protection system file creation, but it assumes no legal or financial responsibility if the files you create are incorrect or non-compliant with Saudi laws.

8. Your Responsibilities

  • Cooperation: Provide Idaratech with the required information to deliver the services.

  • Compliance with Laws: Comply with Saudi laws regarding privacy and data transfer.

  • Authorized Access: You are responsible for actions taken by authorized users.

  • Content: Ensure that your data is free from any offensive or unlawful material.

  • License to Idaratech: Grant a limited license for Idaratech to use your data solely to provide the services.

  • Suggestions: Idaratech has the right to use any feedback or suggestions you provide without compensation.

9. Confidentiality

Both parties agree to maintain the confidentiality of shared information and not to use it except for the purpose of executing this agreement. Information may only be disclosed with the other party’s consent or as required by law, excluding information that is public or known to the receiving party prior to disclosure.

10. Indemnification

  • Indemnification by Idaratech: If there is a claim that the services infringe on intellectual property rights or the company’s negligence.

  • Indemnification by You: If your data infringes on third-party rights.

11. Warranty

Idaratech guarantees that the services will operate according to the technical documentation but does not guarantee they will be error-free or uninterrupted.

12. Limitation of Liability

Neither party shall be liable for indirect damages or financial losses, and total compensation is limited to the fees paid during the last 12 months.

13. General Provisions

This agreement represents the entire understanding between the parties and may only be waived in writing, governed by the laws of Saudi Arabia. If any provision is unenforceable, the remaining provisions will remain in effect.

14. Language

These terms are available in both Arabic and English, and in the case of any discrepancy in interpretation, the English text shall prevail.

15. Dispute Resolution

Both parties agree to attempt to resolve any dispute amicably within 15 days of meeting, before resorting to legal procedures.

Customer support

Smart automation for your organization. The first integrated Saudi management platform for HR, admin, and finance. Powered by AI. Proudly built in Saudi Arabia.

CR No.4030418486

© 2025 · Unified System Information Technology Co.

Customer support

Smart automation for your organization. The first integrated Saudi management platform for HR, admin, and finance. Powered by AI. Proudly built in Saudi Arabia.

CR No.4030418486

© 2025 · Unified System Information Technology Co.